The Champagne Man Website
Terms and Conditions of Business
We accept orders both online and by telephone.
When you want to make a purchase, browse our catalogue, add them to the shopping basket and click to go to the checkout. Your order is then encrypted and passed to the Secure server for payment. After you have provided card and address details in order to satisfy the order, the card details are security checked with the relevant card issuer and you will receive a message in your browser window advising that the transaction is complete.
All customers must be aged 18 years or over and by placing an order, you confirm that you are at least 18 years old. We supply within the UK only.
The contract between us comes into force when we confirm your order by email communication.
The prices published on our website are for bottles of size 75cl unless otherwise stated. Prices are U.K duty paid and include VAT at 15%. Prices are subject to change in line with currency movements, tax and duty changes, changes in supply and transportation costs or for any other reason. We will normally absorb minor fluctuations in costs. In the event of significant price alterations, which would result in extra cost to you the customer, we will of course contact you.
Payments should normally be with order. We accept payment by Mastercard,Visa, Solo, Switch and Paypal.
Prices and Payment
All prices are quoted in pounds sterling and will be per case, as marked. The prices INCLUDE Value Added Tax at 17.5%, unless specified. Payment for goods shall be made in advance of dispatch. Payment may be made by debit or credit card online via our secure payment facility, Papal. All goods shall remain the property of thechampagneman.co.uk until payment has been received in full. Your credit card will not be charged until the goods ordered have been confirmed and allocated.
Trademarks
All trademarks, service marks, and trade names are the property of their respective owners, which have granted thechampagneman.co.uk the right to use.
Every effort is made to ensure the accuracy of all information shown and thechampagneman.co.uk assumes no responsibility for any errors that may appear.
All information and prices contained herein are subject to change without notice.
Winetrak
We provide a special service for the transportation of our champagne and wines.
The delivery is sent as a Winetrak consignment and is handled separately to ensure that it arrives in pristine condition.
Deliveries are made between 9am and 5.30pm, optional choice of time of delivery also available.
Terms and Conditions
Shipping and delivery
Standard delivery is next day throughout England, Wales and Scotland. (** check not just southern Scotland)
If goods are delivered to an incorrect address as a result of incorrect information provided by the customer we will not take responsibility and the customer will pay for the cost of replacement goods and the cost of delivering the replacement goods to the correct address.
Breakages
The customer will be responsible for checking their goods upon receipt of delivery. Clearly a broken bottle(s) would present as a damaged or wet package which would be evident on receipt.
Quality & Returns
We have great confidence in the champagne we sell and do not expect any quality issues with it, however if you experience any quality issues with the champagne after the initial 30 day period please contact us and we will at our discretion endeavour to rectify them. Other than this, we place a great deal of trust in the integrity of our customers - all we ask is that common sense should prevail in deciding whether what is in the bottle is truly faulty (as a result of the winemaking process) or simply the result of poor storage conditions by the customer.
If you have any questions or comments regarding our guarantee policy, or wish to report a faulty wine, please contact us by letter or e-mail, and we will do our best to respond as quickly as possible.
Delivery Schedule
Delivery of goods is made by courier. We endeavour to dispatch your wines the same working day as receiving your order. When payment is made by credit or debit card, in most cases your wine will arrive the next day (see Shipping and Delivery section for further details). Deliveries by carrier are not made on Saturdays, Sundays, or Bank Holidays. Should there be a delay in normal delivery schedule, this will be advised on our website. If this applies, your order may still be placed, and will be processed for delivery when normal delivery scheduling returns.
Returns Policy
Goods should be returned in the same condition in which they were supplied, and with bottles unopened, at the customer‘s expense. The retail price of Champagne will then be refunded in accordance with the code. This does not apply to export orders outside with European Union!
Liability Limitation
We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:
Loss or damage was not foreseeable to both parties when the contract was formed;
Loss or damage was not caused by any breach on the part of the supplier;
Loss or damage relates to business and/or non-consumers.
We will not be liable for loss or damage caused by the customer handling the wine. In particular we will not be liable for spillages or breakages.
The Champagne Man Website
... Privacy Policy
This privacy policy sets out how "The Champagne Man" uses and protects any information that you give “The Champagne Man” when you use this website.
“The Champagne Man” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“The Champagne Man” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 4th 2008.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thechampagneman.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The Champagne Man Website
... General Terms and Conditions of Business
The sole publisher of the information on this website is The Champagne Man.
This website has been designed and constructed by Discovery Design Limited for In2Wine who has published the information on this website and who as sole publisher has endeavoured to ensure that all the information contained within this website is as accurate as possible at the time of production.
The Champagne Man and Discovery Design Limited their agents regret that they cannot guarantee accuracy and that they can not be held responsible in any way whatsoever for any errors or omissions in the published information which may also change from time to time thereafter. Furthermore, The Champagne Man accepts no liability for the accuracy of prices published on this website and recommend that a full written quotation is obtained prior to making a purchase.
The Champagne Man and their agents offer no warranty or indemnity that the information featured is accurate.
The Champagne Man and Discovery Design Limited and their agents accept no responsibility or liability whatsoever for any claim, loss, damage, injury or inconvenience whatsoever whether direct, indirect or consequential and howsoever sustained or caused as a result of using this website.
Furthermore The Champagne Man and Discovery Design Limited and their agents offer no guarantee or indemnity whatsoever as to the accuracy of the information featured on different businesses, products and services mentioned on this website or linked to from this website or by different businesses, products and services featured on this website or linked to from this website.
The Champagne Man and their agents do not offer any recommendation as to the suitability or quality of these different businesses, products and services mentioned on this website or linked to from this website.
All persons using the information on this website do so at their sole discretion and it will be the sole responsibility of any such person using this website to directly contact The Champagne Man and any other business and service featured on the website to verify all such information featured and to also obtain additional written confirmation from The Champagne Man and any other business and service featured on the website before making any decisions or making any bookings or purchases whatsoever based upon such information.
The Champagne Man and their agents reserve the right to cancel any order in part or in full at any time without having to assign any reason, without penalty and without any liability whatsoever.
All rights reserved. No part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means whatsoever without the prior written permission of The Champagne Man as sole publisher and Discovery Design Limited as sole Design and Operating Technology Copyright Owner and The Discovery Photo Library Limited as sole Photograph Copyright and Reproduction Rights Owner for their own photographic images.
Any use of this website shall be deemed as to be using it in England. This website has been produced in England and is hosted in England and is subject solely to English Law.
